We would appreciate 72 hours or more, although, we do require at least 24 hours notice to change, reschedule or cancel an appointment. If you fail to change, reschedule, or cancel within 24 hours or fail to keep your appointment, the charges will be as follows:
Reschedules, Changes or Cancellations within 24 hours of your reserved appointment time, will be charged 50% of the reserved services.
No-Call/No-shows will be charged 100% of the reserved services. If we haven't heard from you 15minutes after your appointment start time, we will think you have no-showed.
If you are more than 5 minutes late for your appointment, we will be happy to do our best to provide the reserved service in the time that is left for the scheduled appointment. However, we can not extend appointment times because we also want to be respectful of the next client's schedule. Sometimes this may result in the inability to blowdry and/or style if the time set aside runs out.
We truly appreciate your understanding and consideration in this matter. We thank you for respecting our service providers, their livelihood and what we love doing most - serving you!
